Rental Terms & Conditions

Article 1.

Cancellation Policy

Booking online is the only way to secure your reservation and your equipment will be ready and waiting for you when you arrive in Verbier.

If you cancel your reservation with more than 48hrs notice, we will happily refund your reservtion in full.

If it is cancelled with more than 24hrs notice, we will refund 50% of the rental value.

No refund will be offered if the cancellation is made with less than 24hrs notice.

Article 2.

The client assumes total responsibility for all hire equipment taken from the premises or delivered to their holiday accommodation. In the case of equipment not returned or made available for collection by us from their holiday accommodation, in whatever circumstances, the client will be charged the purchase cost of the equipment new plus the hire charges.


Article 3. 

The equipment is maintained in good condition appropriate for normal use, and should only be used for such purposes. It must be returned in a condition consistent with normal usage. All equipment bears identifying marks and/or numbers. It must be returned with the same identifying marks and/or numbers. Any deterioration in condition above normal wear and tear will result in the client bearing the cost of repairs or, in the case of irreparable damage the purchase cost of the equipment new.


Article 4.

The hired equipment is to be used only by the client whose name appears on the rental contract. The equipment must not be re-hired or loaned to a third party.


Article 5.

The cost of rental of skis and snowboards includes cover against loss or theft on the mountain and accidental damage, with no excess to pay in the case of a claim (hereafter referred to as 'Cover').


The Cover protects the client against all costs associated with the loss or theft of their equipment on the mountain, where reasonable precautions have been taken to prevent such loss or theft. It also protects the client against all costs associated with accidental damage to their equipment on the mountain, consistent with normal use of the equipment.


The Cover does not protect equipment from theft within the resort (for example from outside a bar in the resort), nor does it cover against the costs of negligent damage or where the equipment has not been used for its intended purpose (for example, damage caused by skiing on a road in the resort).


In the event of theft or loss on the mountain, the client must inform the shop immediately of the incident and in the event of theft on the mountain must also report this to the local Police within 24 hours.


The client takes responsibility for all eventualities not protected by the Cover.


Article 6.

The duration of the rental is fixed for a period determined on the rental contract. Each day payable begins at 08.00 hours and ends at 19.00 hours. The rental period cannot be modified without confirmation from the rental shop. The rental charges start the day the equipment is taken from and finish the day the equipment is returned to the rental shop. Each rental day is subject to the published tariff. In the case of bookings made through the Web Site the 'Start Date' quoted during the booking process shall be the day the rental charges start.


Article 7.

Proof of identity and/or a credit card imprint may be demanded in order to establish the rental contract.


Article 8.

The client having previously supplied a credit card number or card imprint authorises and gives permission to the shop to charge the appropriate amount to his or her card in settlement of all outstanding debts resulting from unpaid rental charges, missing equipment or equipment returned and in need of repair (in accordance with the published tariffs).


Article 9.

The information which is asked for when opening a rental contract will allow us to better serve you. It is compulsory to answer all the questions except those marked as optional. Your personal information is solely for use by the rental shop and will never be passed to, or sold to a third party.


You have a right of access, modification, rectification or deletion of your personal data as stipulated by law. To exercise this right please ask the rental shop.


Article 10.

Payment must be received for the hired equipment at the payment date. Penalties for delayed payment will be applied, at 1.5 times the legal interest rate.


Article 11.

In all cases of litigation regarding the present contract the competent court will be the small claims court nearest to the point of rental.